Frequently Asked Questions
Find answers to common questions about our products, orders, shipping, and usage. We're here to make your journey smooth and informed.
Products & Usage
Are your products 100% Ayurvedic?
Yes, all our formulations are made using natural Ayurvedic herbs with no artificial additives.
How long does it take to see results?
Results may vary, but most users notice improvements within 6–12 weeks with consistent usage.
Are your products safe for long-term use?
Yes, our formulations are designed for safe daily use. However, we recommend consulting a healthcare professional.
Can I take this with my current medication?
We advise consulting your doctor before combining any herbal product with prescribed medicines.
Orders & Payments
How do I place an order?
Simply browse products, add to cart, and complete checkout using your preferred payment method.
Do you offer Cash on Delivery (COD)?
Yes, COD is available in select locations. However, it may be restricted for certain orders.
Can I modify my order after placing it?
Orders can only be modified before dispatch. Please contact support immediately.
Shipping & Delivery
How long does delivery take?
Delivery typically takes 3–7 business days depending on your location.
How can I track my order?
Once shipped, tracking details will be shared via SMS, email, or WhatsApp.
Do you offer free shipping?
Free shipping may be available on selected offers or minimum order values.
Returns & Refunds
Can I return a product?
Returns are accepted only for damaged, defective, or incorrect products.
How do I request a refund?
Contact support within 48 hours of delivery with proof (images/video).
How long does a refund take?
Refunds are processed within 5–7 business days after approval.
Safety & Trust
Are your products certified?
Yes, our products are manufactured in GMP & ISO certified facilities and follow FSSAI guidelines.
Do your products have side effects?
Our products are natural, but individual responses may vary. Always consult a professional if unsure.
Do you provide guidance?
Yes, we believe in a holistic approach and provide guidance along with our products.
Need More Help?
If your question isn’t listed here, feel free to reach out to us:
Email: support@vaidaushadhi.com