Your Privacy,
Our Responsibility


At Vaid Aushadhi, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing & shipping address.
  • Order Information: Products purchased, order history, transaction details.
  • Payment Information: Payment details are securely processed via third-party gateways. We do not store your card or UPI details.
  • Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support and respond to queries
  • Send order updates, invoices, and delivery notifications
  • Improve our website, products, and user experience
  • Send promotional offers (only with your consent)
  • Prevent fraud and ensure security of transactions

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve website performance.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may share your information with trusted third-party service providers strictly for business purposes, such as:

  • Payment gateways (for secure transactions)
  • Shipping and logistics partners (for order delivery)
  • Analytics tools (to improve performance)
  • Marketing platforms (for communication and ads)

These third parties are obligated to keep your information secure and use it only for intended purposes.

5. Data Security

We implement appropriate security measures including SSL encryption, secure servers, and restricted access to protect your personal data from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt-out of marketing communications

8. Health & Product Disclaimer

Our products are based on Ayurvedic principles and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new health regimen.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: support@vaidaushadhi.com